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Frequently Asked Questions

Q. I need a pair of white shoes but like a pair that is not available in white, can it be dyed white?
A. Some of our shoes can be bleached white and you would not know the difference. The ranges of shoes that can be dyed white are Paradox Pink, Rainbow Club, Else, Meadows. This service is FREE of charge not including postage.

Q. I see that your white shoes can be dyed to ivory, how does this work?
A. Our white shoes can be dyed to ivory. Our standard premixed light ivory is offered FREE of charge not including postage. This colour is equivelant to the colour of the ivory Rainbow and Pink brands of shoes. We also offer three other shades of premixed ivory which can be applied to the white shoes only. The shades are diamond white, medium ivory, and dark ivory, the cost for these shades is £10 not including postage. When returning your shoes back to us, complete the enclosed colour form and attach a swatch of your material and we can compare your swatch to the nearest colour. We prefer you to try the shoe prior to it being dyed as there is no return on the item once it has been dyed, however should you wish to have this service done without trying the shoe, we are happy to dye the item prior to having it sent out. Please contact the shop for further details.

Q. Can I have shoes made in my own material or specially made white?
A. Yes, for an extra charge some of our shoes are able to be custom made in your material or even manufactured especially in white. Please telephone us for further details.

Q. What size bra or basque do I order?
A. See our bra fitting guide.

Q. Do you have any wide fitting shoes?
A. Yes, shoes that are available in wide fitting have sizes ending in either a D (Wide) or EE (Extra wide). There are also some shoes which are classed as standard fitting but are suitable for a wider foot. If you need any advice please contact us by email or telephone.

Q. Some of your shoes say they can be dyed to ivory, white or any other colour, do you offer this service?
A. Yes, we offer a full in-house dye service which means we do not send your shoes off to anyone else for dyeing so are not relying on a third party getting them done in time for your event. We are in full control of timescales and will always work towards your deadline. Our in-house colourists have years of experience in mixing colours and will always take the greatest care when handling your shoes. See our Colour Studio page for more information and pricing.